Effective Date: 6/24/2026

Privacy Policy

Nicole Volk Pottery ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number (if provided)
• Shipping and billing information related to orders
• Information submitted through contact forms

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Referring website information
• Website usage statistics through Google Analytics

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and customer service requests
• Process and fulfill orders
• Communicate regarding purchases and shipments
• Improve our website and customer experience
• Monitor website performance and traffic
• Comply with legal obligations

Payment Processing

Payments are processed through PayPal. We do not store or have access to your full payment card information.

When you make a purchase, your payment information is collected and processed directly by PayPal according to PayPal's privacy practices.

Google Analytics

Our website uses Google Analytics to understand how visitors use our website and to improve our services.

Google Analytics may collect information such as:

• IP address
• Device information
• Browser information
• Pages viewed
• Time spent on pages

You can learn more about how Google uses information at:

Google Privacy Policy

Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience

Most web browsers allow you to control cookies through browser settings.

Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers who assist in operating our website and business, including:

• PayPal for payment processing
• Website hosting providers
• Shipping and fulfillment providers
• Analytics providers such as Google Analytics

These third parties are only provided information necessary to perform their services.

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.

Your Choices

You may contact us at any time to:

• Request access to information we have about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal and business record retention requirements

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Nicole Volk Pottery
Email: nicole_volk@hotmail.com